I just came back from delivering training on a new software package in a couple of different cities for a major hospitality firm. In one city, I was asked if I had any advice on effective training facilitation for the trainers on-site. This is what I provided. Change Management: Be prepared to comment on the reality of change, as needed. Change management can be difficult. … [Read more...]
When it has to be there Tomorrow
You're filling a sudden order to bang out a Powerpoint presentation for 500 people by morning, and need to walk in looking rested and in control. You need to launch a web site yesterday, because your new client already mailed out their secondary marketing, and their own servers just died. The mobile headquarters of your social action group has twelve hours to get an underground … [Read more...]
